A DTC order is picked from checked-in stock and packed for a consumer or marketplace. Shopify, StockX Direct, and the B2B Marketplace sync those orders in. A custom shipment is that same pick when the sale comes from another channel: you create the shipment and upload the label.
DTC fulfillment
Marketplace and consumer orders shipped from stock.
Our Process
Storefront orders are picked and packed from stock.
Orders from your storefront are picked from checked-in stock, and your stock stays synced as each one ships.
Each product keeps its own packing setup: how it is folded, whether it ships in a mailer or a box, and which tissue and insert go with it. The order leaves on the label that came with it, or on postage bought at cost, and the tracking number is sent back.
Sets stay as separate SKUs until pick, then the pieces for that order go into one package with the sticker or tissue for the set, using the mailers and inserts you assigned.
Customer returns come back to your receiving address. We verify the count and log the unit. Sellable items go back on the shelf.
Our process is ideal for marketplace and consumer orders, including Shopify clothing brands, StockX Direct sellers, and sellers on eBay, TikTok Shop, and Alias.
FAQ
DTC fulfillment FAQs
Connected channels, shared stock, packing, postage, bundles, and returns.
Yes. One pool feeds every connected channel. When a unit sells, it comes off every other listing.
Storefront orders are packed from the setup on that product: how it is folded, a mailer or a box, and the tissue and insert. Marketplace orders follow that channel's label and packing rules.
The channel's label is used when one is attached. Otherwise postage is billed at cost, or you upload a label with the order.
No. Each item stays on the shelf as its own SKU. The set is packed when the order is picked, in one mailer or box, with the fold, insert, sticker, and tissue on that order.
It arrives at your receiving address. We verify the count and log the unit. A unit that matches the receipt goes back into available stock.
Yes. Create a custom shipment, upload the label, and we pick that unit from checked-in stock and pack it into a new box.
Scale fulfillment without losing control.
Connect with us to see how we can help your business scale.
Transparent pricing
Per-unit receiving and storage with clear rates.
Warehouse support
Talk to people who've packed orders themselves.
Marketplace-native tech
Marketplace integrations and custom shipment workflows in one dashboard.
Built for growth
Infrastructure that handles your first hundred units and your next ten thousand.
Fast fulfillment
Orders picked, packed, and shipped within SLA.
Get a custom quote
Tell us what you sell and how you ship today. We will follow up with rates.